Artu Logistic

FAQs

How do I track the order status?
The tracking option is provided in the same screen panel that shows details of the shipment journey. With this option, you would be able to track your order status in real-time.
Can I integrate tracking feature on my website?
Yes. We shall provide the ShipDelight Tracking URL. You can use it wherever required on your site to track the shipment status of any order placed through your online store.
Can I give real-time instructions for rescheduling the delivery?
Yes! This is one of the powerful features. While shipment is in transit or if a delivery attempt has failed, you can communicate with the customer and decide on rescheduled delivery. You can do this simply by editing delivery info in your InstaShipin Order screen, and the update shall be conveyed online to the Courier on the ground.
Can I track multiple shipments?
With ARTU LOGISTIC you can track up to 300 shipments at a time. You can also download the real-time tracking information in excel format.
Do I need to take AWB in advance?
Prior Airway billing is not required. This is because ARTU LOGISTIC auto-allocates Airway Bill (AWB) numbers for each shipment in real-time, while processing the orders.